Introduction to TimeLog Extranet

Friday, February 08, 2008 by Jamie Matthew Schmidt | Product News

The purpose of TimeLog Extranet is to improve the communication between the customer and supplier. By adding TimeLog Extranet, the customers are able to gain insight into different information concerning their project such as invoices, various reports and the status of the project. This means that the relation between the customer and supplier is strengthened and more transparent because it is easier for the customer to view the progress of the projects. The industry focus is consultancy companies or other companies that have or want a close relationship with their customers.

Gaining a quick Overview

When beginning to use TimeLog Extranet, the supplier has to create a log-in for the customer and at the same time decide how much information about the project the customer should be allowed to access. After logging in, the customer is able to gain a general overview of the project by looking at invoices, milestones, registered and invoiced hours and status reports. In other words it generates a general overview of the project, time line and costs.

Access to data 24/7&

Another advantage is that the customer always has access to the data which means that the communication between the supplier and customer is further strengthened. TimeLog Extranet is very user-friendly and does not require much training. It is also easy for the customers to use even though they have never tried TimeLog Project before. All your customers need is a link and log-in details. Then they are all set to use TimeLog Extranet.

Many languages, many possibilities

TimeLog Extranet supports many different languages which is an advantage if your company deals with international customers. All in all, the main objective is to provide the customer with an extra service which improves communication and strengthens the relationship between customer and supplier. The major benefit is that the customer is able to find data about: registered and invoiced hours, registered and invoiced value, project phases, active employees, milestones, invoices and status reports. This creates a better and more transparent relationship for all parties involved.

  Back