Web agencies are often relatively young companies that still work on getting their processes and business under control. TimeLog Project provides the professional overview that is crucial for a healthy and profitable business.
Professionally oriented employees such as graphic designers, web designers, developers or programmers rarely appreciate registering time. But they are usually aware of the fact that the company makes its living from their working hours.
For these employees TimeLog Project has an effective timesheet that combines time budgets, time tracking and task lists. Thereby the employee can register time in less than two minutes – and at the same time get an overview of tasks, budgets, and deadlines.
Web agencies often have several project managers each managing multiple tasks. TimeLog Project provides project managers with a tool that enables them to create a new project swiftly, allocate hours to designated employees – and keep track of time expenditure on an ongoing basis.
This makes it easier to delegate the responsibility to project managers – and easier for the project managers to react sooner and better in cases of budget overruns or deliveries where the time schedule is slipping.
TimeLog Project connects the dots between time tracking, invoicing and analyses. TimeLog Project’s invoicing module links time registrations, expenses, and travel expenses to an invoice and a specification of the entries listed on the invoice.
Afterwards the invoice can be adjusted to cover only what the customer will be invoiced for – these settings also apply to the reports that show a project's or an employee's contribution margin.
From this the difference between what is and what ought to be invoiced is clear.
TimeLog Help Desk is one of TimeLog Project's extensions modules used to register all the 10-minute phone calls and adjustments of image files that a client needs you to fix in a split second. Additionally, TimeLog Help Desk ensures that all cases are assigned to a person and that no cases are left behind.
Several of the web agencies that have implemented TimeLog Help Desk have multiplied their earnings on support. TimeLog Help Desk is beneficial because all historical data is stored, and because the documentation of time spent on specific cases and tasks is very precise. Support can be provided based on a fixed hourly rate, as a multiple case contract, or as a subscription.
With TimeLog Project we have gained better overview of our use of resources, which has given us a better bottom line.