Meet TimeLog's support: Premium service!
At TimeLog, we consider you a partner.
We guide you all the way
Even though our PSA system is standardised, our customers certainly are not.
With us, you get much more than a standardised PSA system. You get a partner that makes a virtue out of getting to know our customers well to understand your needs. Our system results from close cooperation with our customers, who have helped us improve the system since TimeLog was founded in 2001.
Customers come first
’Customer satisfaction’ and ’Customer support satisfaction’ are two of TimeLog’s KPIs, which we measure and evaluate monthly. We do this to ensure that we constantly focus on providing the best service to our customers, both before and after you take the system into use. We have consultants who help you implement the system. Either on-site or via online workshops.
Our Customer Success team is ready to answer your quick questions via phone, chat, and mail so you can quickly get help for your everyday questions.
"In TimeLog, you are never just a number - you are our most important priority and partner."
Magnus Kert Jensen
Customer Success Manager, TimeLog
We know our customers by name
We host various events to meet you face-to-face. We also wish to enrich your knowledge to help you streamline your company and would love to welcome you to one of our VIP user groups.
Help is near when you need it
We know many of you want to find the help you need here and now without contacting our support. With TimeLog, you have access to:
- Step-by-step guides in your TimeLog FAQ
- Help universe and FAQs
- YouTube channel
- Release notes and newsletters
We look forward to working with you and showing you the difference TimeLog can make to your company.
Want to know more about TimeLog and our services?
Fill out the form, and we'll contact you as soon as possible.